Microsoft Surface Serial Number Lookup
The serial number of your Surface, needed for warranty and service information, is printed directly beneath the word Surface under the kickstand. The serial number of a Surface keyboard is printed on the right edge of its spine — that raised edge that clicks onto the Surface when attaching the keyboard.
The Microsoft assist for surface area needs a item identifier and work references the bottom level of the Surface as indicating 'Surface RT' 'Surface Professional' etc. None of them of the options are simply 'Surface' which is definitely what the oné we've lately acquired (firm one) states. There's no place on the Master of science Surface support web site to just place in a serial number without specified the item. Why can't MS do what Dell does and simply permit a serial amount admittance and draw up all the pertinents related with item (specs, warranty, up-dates etc)? In any case - I just need to shape out what design surface this is and determine it's specs. It'h running like.
- Just wondered. Getting a replacement which seems to have a lower serial number than the model that died.
- PLEASE- post your serial numbers here! The model of your SP3: i3-64 GB, i5-128 GB, i5-256 GB, i7-256GB or i7-512 GB. The serial number of your SP3. The serial number is a 12 digit number. The production week/lot number: As far as I know it's only printed on the sticker of the box. Your country. I suggest to use the Top Level Domain of your.
- Find the serial number on Surface Before you can register your Surface or get it serviced, you need to know its 12-digit serial number. Find the serial number in the Surface app. The easiest way to find your serial number is in the Surface app. Open the app (search for Surface in the search box on the taskbar).
and I require to research some reviews on it. Thanks in progress! BTW - also posting right here requires identifying the particular item within the Surface selection. It would nice if MS help actual showed the item (i.elizabeth.
Knowing there's Surfaces out there with simply 'Surface' by the serial amount). Hi KA30, Thank you for posting to the Surface Neighborhood. I recognize that you are usually having issues visually identifying your Surface design from the back of the device. I realize that it can become a frustrating encounter navigating the Assistance web pages without understanding the precise Surface design. I'michael content to assist you in fixing this problem. Here are the actions to aesthetically recognize the Surface design you have got and their particular technical specifications: The Surfacé RT (1 st gen) family members share a solitary placement kickstand with the Microsoft logo design inscribed.
They are usually available in a black finish only. To figure out if the gadget is certainly a Surfacé RT or Surfacé RT Pro, examine the back again of the kickstand: - products include the text Home windows RT below the Home windows logo design - products include the text Windows 8 Pro below the Home windows logo design The Surface 2 household talk about a double place kickstand with the text Surface inscribed. The Surface 2 comes in either a dark or sterling silver finish and the Surface Pro 2 is certainly accessible in gold only. To determine if the device is definitely a Surface 2 or Surface Professional 2, examine the back again of the kickstand: - gadgets include the text message Windows RT below the Windows logo - gadgets include the text message Windows 8 Pro below the Home windows logo design The has a multi placement kickstand with the text Surface inscribed. It will be available in sterling silver just. The back again of the kickstand includes the text message Home windows 8 Pro below the Home windows logo. Please don't think twice to let us understand if you need further help with identifying and navigating the Surface Assistance web pages for your device.
Thanks a lot, WalterW288.
A while back, Joanna posted some information about. Since after that, we've carried on to obtain a great deal of folks talk to us for help. We're delighted to help where we can but, occasionally, we achieve a stage where we just can't do anything because the hardware is really damaged. When that occurs, we usually refer people to their regional Microsoft Shop (if they have one) or the Microsoft internet site so they can obtain hardware/guarantee support from presently there. Sadly, Microsoft offers made items a little bit complicated when attempting to get online assistance because there are 2 different web websites for getting hardware/guarantee support for your Surface pill. Worse however, the two websites do nearly specifically the exact same point but look very different. Even worst than that, they often web page link off to each other.
Nice design, huh? To display the difference between the two internet sites, I referred to them both below Online Program Center : The Online Support Center is certainly a “Modern/Metro” style web site with tiles.
If you look down far enough, it usually back links to the Surface Support web web site. Surface Assistance : The Surface Support website can be a more “traditional” site where you can quickly discover troubleshooting tips, register hardware, and start a support call with. Nevertheless, when you in fact send a hardware service ask for, it will take you into the Online Services Center web site. Therefore, since it can be a little bit confusing, I thought I'd increase on Joanna'beds post about contacting Microsoft support and phase you through actually submitting a support demand for a hardware issue. It simply so occurs, the very first Surface RT we purchased has long been having some issues with the battery power not getting therefore, I'm distributing a support request (yes, we bought the extended warranty when we got it).
Since I found that the page a little easier to use (and slightly less buggy) I'm heading to start presently there as I file my hardware support request. How to get Microsoft assistance for Surface pills: Sign up and/or verify warranty Fine, first factors first.
Ct-shield v2.0. You're heading to wish to make sure your device is covered under warranty, normally it will possibly price you to obtain the equipment fixed. Fortunately, the Surface Assistance page can make it simple because (once yóu've Iogged in) you cán find your authorized gadgets ( crimson package) and check out the guarantee status ( natural container). If you tap on the Check warranty standing for a product hyperlink, you'll find all of your registered devices are usually detailed along with their serial amounts and the guarantee period for both specialized assistance and hardware. If your item isn'capital t detailed, don't perspiration it, simply touch on the Register another product? Hyperlink at the underside of the listing. Zero, I don't know why it's a issue 😉 Here's what the product registration web page appears like.
It's quite easy to enroll a product, just select they hardware kind from the pull-down after that enter the serial quantity. You can find the serial quantities by searching in the places pointed out in this representation. You can furthermore enter serial figures from the entrance web page by choosing the Quick sign up a brand-new product hyperlink right under the checklist of products in the middle of the page. Just keep repeating until all óf your Surface tablets/accessories are signed up. Something to be aware of: the enrollment functionality is a bit pushchair (on both websites) and it received't usually acknowledge that you registered a item right away so you might have to provide it some time before the products appear on your authorized device listing.
How to obtain Microsoft assistance for Surface capsules: Get a support plan You did obtain the provider plan, right? If yóu didn't, dón't sweat it as well very much.
Microsoft provides a pretty generous hardware warranty that will cover defects or malfunctions with your Surface pill or for a year from the time of purchase. Be conscious, even though, that it gained't cover damage maintenance (like a broken display screen from a drop). Unless you have got a program plan, those fixes are arriving out of wallet. Luckily, you can add a (for company clients) for up to 45 times past the buy day to a authorized gadget. It will cost you around $129.99 USD for the strategy but, it's well worth every dime the first period you fall your Surface on the concrete. There are usually a few of points to be aware of:.
You can just get support plans on the Surface pill itself. You can't obtain a program program for the key-boards. Since the sign up website is certainly a little bit buggy and it gained't constantly recognize that you authorized a item right aside, you might have to wait around a while after you enroll a product before you can include a support plan. You can use the contact us web page link on the page to talk/talk with a live person if you get trapped. If you're also trying to include a service program after the gadget is currently broken, I would possibly maintain that little little bit of info to myself 😉 How to obtain Microsoft support for Surface pills: Routine service Alright, today that your warranty will be squared apart (or you'vé resigned yourself tó consuming the cost of the maintenance) it's period to in fact request support.
There are two ways to perform it: By Cell phone/Chat: This provides the benefit of getting a live life person on the collection to assist you get what you need accomplished. It has the disadvantage in that the support individual will possibly have you run through every troubleshooting stage you already took, therefore be affected individual. Just make use of the contact us link on the page to chat/talk with a live person. Once you do therefore, you'll notice the following display.
From here, select the device you want to get help with (Stage 1) and the group/topic (Step 2). Next, go for either Begin a conversation or Demand a contact under the Contact Answer Desk area in the bottom right of the display screen. Pretty easy, right? Simply be conscious that from here on out you're also “about rails” so just perform what the tech demands and acknowledge that you will do it again some of the things you've already attempted to repair the issue. The technology does indeed possess a software and they have got to run through it before beginning the hardware replacement process. By internet: This provides the advantage of allowing you arrange a hardware program with no queries inquired/fewer hoops to leap through and is usually probably the way to go if you're personal computer smart and are 100% sure it'beds a equipment problem (or your Surface looks like the 1 below) Like most things does, there'beds about a dozen different methods to perform anything so, the way I'meters going to put together below for swapping my Surface pill is not really the just way you could perform it from the site but it addresses all of the important points you require to know.
Go to the Surface Support Web site:. Indication in with your Microsoft account if essential (Top right part of the web page). Select Routine a hardware service choice. Select the Problem with a device or protect floor tile.
All of your authorized devices should appear as tiles, select the tile for the gadget requiring support. Click or touch the tiles that greatest explain your problem. In this instance case, it's a battery concern that I'michael swapping my Surface RT to address. You'll be provided the opportunity to either run through some recommended troubleshooting measures or make a program purchase to substitute the gadget.
Since l'm suré it's á hardware concern, I'meters going to select that choice. You may need to upgrade your user profile information. Fill up in the required areas and select Update. Right now you can pick the services choice you would like to use. You will also find out how much the repair is going to price you (if anything).
Your options are as follows:. Regular Exchange: You send them your broken Surface and they fix it/send out you a brand-new one in exchange. Advanced Swap: They deliver you a brand-new Surface perfect aside and you come back the broken one to thém but they put a hold on your credit card for the complete price of the replacement unit Surface.
Just in situation you choose to not really come back the damaged one. Make your selection.
I'michael selecting the Advanced Trade choice. You will probably be requested to verify your shipping tackle. After you perform so, you'll want to enter a transaction technique (Credit score Credit card) for the keep discussed earlier. Here's where you in fact distribute the assistance demand After you hit Submit, you'll get an order confirmation screen like the oné below. It provides needed info/tools like hyperlinks to print off shipping labels and Device Manager (where you can monitor your purchase standing. You'll furthermore obtain an email with a lot of the same info. How to get Microsoft support for Surface pills: Back-up This should end up being a no brainier but sometimes people are just aggrieved their favorite device is certainly having problems therefore, they don't think about their data.
So, if you cán, before you ship your Surface off to Microsoft remember to Back-up YOUR Information!!! Right here's my post on which you might discover useful for this part. If you're the paranoid type, you might wish to consider just so you understand your details isn'capital t out generally there in some unknown person's fingers. How to obtain Microsoft assistance for Surface capsules: Verify service position OK, today that you've posted a request, you most likely desire to be able to notice what'h taking place with it. Right here's a hyperlink to the page where you can examine the ststus of your assistance demand: It'll look a great deal like this HopefuIly, you'll by no means require to use any of this information but, if you perform, I hope you discover this useful.
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I'd also appreciate it if you could discuss your experiences with Microsoft assistance (good or bad) to assist your fellow visitors navigate the process. Wow, this can be the most complete guide about Microsoft support I've noticed anyplace. You've covered everything and then some, thanks a lot! Unfortunately, Microsoft's support page is indeed confusing, and it provides become like this for yrs. Karl gerstner forms of color artwork.
Occasionally we get clients with complications with their surface area and we find out that they're also nevertheless on warranty when we check out with Microsoft. When we question the consumer why they didn't get it with them, they state “I attempted, but it has been less complicated to come here”.
Serial Number Lookup For Guns
Microsoft really wants to streamline this procedure. Jim, I'm i am sorry but I don't have got any experience with that but, simply because considerably as it will go, it seems like Bull crap to me. I picture that reseller has been either just being sluggish or desired to try to obtain you to give them company. Right here's what I would try Call a Microsoft Shop (doesn'testosterone levels issue which one so long as they are usually in your country) and question them. If they put on't know, have them provide you a quantity for who to contact. I may be negative after so many years in the It all company but, I by no means believe any supplier that says something like that.
As well many people on commission. Hope it helps, Tim. Follow up on Micrósoft Complete for Business warranty: Contacted MS by phone and after being handed around 4 times ended up with no solutions. Visited a Master of science shop on a company vacation (none of them near me) and had been informed by sales individual I would possess to work with a MS business account manager. Back again house I contacted a company account supervisor via e-mail and had been told that the business warranty had been for businesses with 35+ employees (I have always been self used).
Even so the business rep had been willing to proceed the extra kilometer and I had been capable to buy Surface Pro 3 and Company Complete. Put on't know if it mattered but buy was made for my company using a company credit cards. I simply received my Surface Pro 3 back from an in-warranty replacement unit for a faulty microSD cards readers (kept evaporating from windows when transferring documents), and when I opened up the package they returned there has been a notice inside informing me I had deliver them a damaged surface pro and they wouldn't replace it, but I could pay out for a fix. Therefore I opened the bag including the capsule to determine out what the notice has been about and the screen and top advantage of the case were smashed on it whére some one obviously fallen the pill in Microsoft. I checked the serial and it has been my gadget came back unrepaired, but really broken today.
Serial Number Lookup Warranty
So they smashed my pill that had been in like new condition and came back it to me after 8 days saying it had been my problem, and I could pay out if I desire it fixed. When I sent it in it has been in perfect problem, when I received it back again, it has been a papers weight, smashed. When I increased this to them they required pictures and evidence of the device and packaging from before I shipped it, which I don't have and certainly not through of and images of it in its present condition. So whatever you perform before you deliver them anything record the problem of the gadget and the product packaging with pictures simply before you hánd it over tó the shipping agent.
Surface Book 2 Serial Number Location
Meanwhile I have got an open up solution with thé “CARE team” ánd no surface pro any even more and I are planning on this will end up with Lawyers.
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